Laura Russo is PCG's Social Media Coordinator. During office hours, she enjoys l" />
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Author Archive for: ‘Laura Russo’

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    Spring Cleaning: Social Media Upkeep

    Social media management goes beyond daily updates. It’s important to make sure the appearances of all accounts are kept up to date with correct information.

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  • Negative Tweets

    Customer Service Is The Key To Loyalty

    If you work in a customer-centric business, you know this: the customer is always right. Listen to what your customers say, thank them, reward them and simply interact with them to keep them coming back, both online and offline.

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